Terms of service


These Terms of Use (“Terms of Use") set forth herein apply to the web site www.curioseety.com owned, operated and controlled by Curioseety SRLS ("Curioseety", “We”, “Us”, "the Company") and to any and all Services (as defined below) available thereunder (the “Site”).

Terms and Conditions of Use

Curioseety SRLS reserves the right to change or modify any of the terms and conditions contained in these Terms, or any policy or guideline of the Site, at any time and in its sole discretion. Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revisions on the Site, and your continued use of the Site will constitute your acceptance of such changes or modifications. You should review the Terms and its incorporated policies and documents from time to time to understand the terms and conditions that apply to your use of the Site. If you do not agree to any amended terms, you must stop using the Site.

User account


You must be eighteen (18) or over to register as a Member and/or use the Website and/or the Service. By using the Website and/or the Service, you warrant that you have the authority, right and capacity to enter into this Agreement and to abide by all of the terms and conditions herein. You further warrant that all registration informations you submit is accurate and truthful and that you agree to maintain the accuracy of such information. Your Membership may be terminated without warning and you may be barred from any future use of the Website and/or the Service if you provide any information that is untrue, inaccurate, not current, or incomplete. Your Membership is solely for your personal use, and you agree not to authorize others to use your Membership account, including but not limited to your profile. You are solely responsible for all content published or displayed through your Membership account, including your interactions with other Members and guides. We reserve the right to delete or close your account at any time for no reason.

All users are entitled to visit the Site, however the actual booking of any Services through the Site requires prior registration either through the Site or accessing and booking the Site through social networking sites, for example Facebook.To the extent applicable, if and when you shall register for any account within the Site (“Curioseety Account”), you are responsible for maintaining the confidentiality of your Curioseety Account password and account, and assume all liabilities and responsibilities for any and all activities that occur under your account.
It is important that you shall always keep your user Account updated and you may also access and book the Services through Facebook either (a) through our Facebook page and interface or (b) by accessing our Site while logged in to Facebook. By doing so, and in addition to these Terms of Use, you agree to be bound by all relevant Facebook’s Terms of Use and Privacy Policy available at www.facebook.com.

Privacy Policy

Please refer to Curioseety's Privacy Policy for rules on how We collects, uses and discloses personally identifiable informations from our users.

Ownership and Copyright

Except as otherwise indicated, the Site, and all text, images, logos and other content contained herein, including the Curioseety logo and all designs, text, graphics, pictures, information, data, software, sound files, other files, (collectively, the "Site Content") are the proprietary property of Curioseety SRLS. Hence, the use of any spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index the site or any site Content is prohibited.


Curioseety's logo and all other product or service names or slogans displayed on the Site are registered and/or common law trademarks of Curioseety, and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Us or the applicable trademark holder. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Curioseety and may not be copied, imitated or used, in whole or in part, without the prior written permission of Curioseety. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Us.

Our Tour Services

Our Site is a virtual platform for activities supplied by third party activity suppliers (each an “Activity Supplier” and “Activity”, respectively).
We act as an intermediary platform so you can search for and find an activity and activity supplier of your choice and make the booking. Curioseety only acts as a platform, facilitating the connection and interaction between you and the activity supplier and providing its assistance and help in booking the selected activity. The contract in respect to any activity is between yourself and the activity supplier, hence We are not a party to such contract. We have no responsability to you or to either party in respect of the terms of the relationship between you and the activity supplier.

For the activity supplier- The CuriousGuide

By accepting these conditions, you totally agree to comply with our Terms. To become a CuriosGuide (Activity Supplier registered with our Site) you must be a certified professional tour guide and you must have, when applicable, a licence issued by the Italian local authorities. You warrant that all the informations you provide are true and correct. You are responsible for creating and updating your own personal page in which you publish and amend your personal tours, highlights and details. You will be contacted by the Site users/travellers with whom you will exchange messages in order to facilitate their planning. We will uphold a 10% commission at the booking while the user will be responsible for paying the remaining 90% to you at the end of the tour. We suggest you arrange ex-ante the method and currency to be used for the transaction. In any case, Your Membership may be terminated without warning and you may be barred from any future use of the Website and/or the Service if you provide any information that is untrue, inaccurate, not current, or incomplete, including but not limited to misrepresenting your license, or if Curioseety has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete. We can also teminate your account if we consider that you do not cure and operate your page according to the standard of our website.

Guide usage

Curioseety assumes no responsibility for incorrect information collected from any of the tour guides registered on curioseety.com, any delay, changes in his/her schedule, strikes, injury, weather, fire, theft, quarantine, medical or customs regulations and similar act or incident beyond its ability to control. We are not responsible for any arrangements made between you and the tour guide in the country you visit.

Pricing Terms and Conditions
This section relates only to booking a tour guide on Curioseety.com

Pricing is set by the tour guides directly and not by the site. Curioseety is a free open marketplace. The tour guide can chose a base currency of payment as EUR or USD. The tour guide has an option to receive the due cash payment in the local currency rate on the day of the tour only if all parties agree. Otherwise the currency and amount outlined on the confirmation of booking is the legal amount due. The User is liable to pay the amount correct at the time of booking.

Deposit and Payment

The deposit of approximately 10% of the total cost of the tour, is payable to our Site on booking. This deposit is fully refundable to the booker only if the tour guide does not show on the tour day and time. For any other reasons the "deposit" is non-refundable to the booker. The guide is also rensponsible for issuing the invoice to the final client as far as its 90% is concerned.

The booker is responsible for paying the balance of the tour cost directly to the tour guide on the day of the tour.

Amendments to Bookings

Not all Activity Suppliers will accept changes once they have received and confirmed your bookings. It may be possible to change your booking but this will be at the sole discretion of the Activity Supplier. All change requests should be referred to the Activity Supplier directly via the contact details provided by the Activity Supplier on the respective Activity information page.

Cancellation by Activity Supplier

If an activity is cancelled by the Activity Supplier you shall be entitled to a full refund of the Activity fee paid (10 % of the total).

Obtain your Own Insurance

Curioseety is not liable and does not cover you for any injuries, liabilities or damages incurred while participating in any of the activities booked through our Site. We highly recommend that you take out individual insurance policies to cover yourselves and any cancellation fees or related expenses.


You may not use a Curioseety's logo or other proprietary graphic to link to the Site without the express written permission of Us. Further, you may not use, frame or utilize framing techniques to enclose any Curioseety trademark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without our express written consent.

Content posted on Curioseety Tour Guides

1) You understand and agree that We may review, modify, or delete, without notice, any data, text, software, music, sound, message, photograph, graphic, image, video, profile, review, information, comment, work of authorship, or other material or expression (collectively, "Content"), whether posted publicly or posted privately to other Members, that in the sole judgment of Curioseety violates these Terms and might be offensive, indecent, or illegal, or might harm, violate the rights, or threaten the safety of any person. Curioseety is the final arbiter of what is and is not allowed on the Website.
2) You are solely responsible for the Content that you publish, transmit, upload, communicate, or display on the Website and/or through the Service, whether posted publicly or posted privately to other Members. You understand that Curioseety has no obligation to monitor the Website, or monitor, control or edit the Content thereon, or monitor any use of the Service by Members, or remove inappropriate Content.
3) You further represent and warrant that:
(i) You exclusively and irrevocably own the Content posted by you on the website and/or through the Service or otherwise have the right to grant the License set forth in this section; and
(ii) any Content posted by you on the website and/or through the Service does not violate or infringe the privacy rights, copyright, trademarks, moral rights or other intellectual property rights, or proprietary rights of any person or entity. You agree to pay all royalties, fees, and other monies owing to any person or entity by reason of any Content that you post on the website and/or through the Service.

(4) Curioseety reserves the right to disclose any Content posted on the Website and/or through te Service as necessary to satisfy any applicable law, regulation, legal process or governmental request. Advertisements and Promotions

5) You are solely responsible for your interactions with other Members and local personal tour guides. Curioseety reserves the right, but has no obligation, to monitor disputes between you and other Members and take appropriate action if Curioseety, in its sole discretion, finds any violation of these Terms or other improper conduct or behaviour.

Disclaimer and Limitation of Liability

You agree that your use of the Curioseety website shall be at your sole risk. To the fullest extent permitted by law, Curioseety, its officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the website and your use thereof. Curioseety makes no warranties or representations about the accuracy or completeness of this site's content or the content of any sites linked to this site and assumes no liability or responsibility for:

(a) errors, mistakes, or inaccuracies in Content;
(b) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website and local personal tour guides;
(c) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein;
(d) any interruption or cessation of transmission to or from our website;
(e) any bugs, viruses, trojan horses, or the like which may be transmitted to or through our website by any third party;
(f) any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via the Curioseety website; or
(g) any product or service advertised or offered by a third party through the Curioseety website or any hyperlinked website or featured in any banner or other advertising, and Curioseety will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.
You specifically acknowledge that Curioseety shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
Under no circumstances, including but not limited to any act or omission on the part of Curioseety, We will be liable for any indirect, incidental, special and/or consequential damages whatsoever which result from any use or access of, or any inability to use or access, this website or its content, including but not limited to any dealings with the tour guides.

Questions and Comments

If you have any questions regarding these Terms or your use of the website, please submit them to us.

Contact Information
Curioseety SRLS
Via Sacchini 11, Milano, 20131

The Curioseety website is operated under jurisdiction of Italian law.

Curioseety's Privacy Policy

This is a legal document which defines how Curioseety handles data which identifies you. This Privacy Policy forms part of our Term and Conditions. At Curioseety we strongly believe in protecting the privacy of our Members' Personal Information. By submitting Personal Information through our Website, you agree to the terms of this Privacy Policy and expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by Us in the country where it was collected as well as other countries where laws regarding processing of Personal Information may be less stringent than the laws in your country.

Collection of Information

We collect member-submitted personally identifiable information, such as name and e-mail address to authenticate members and to send notifications to members relating to the Website and/or the Service. In addition, Curioseety logs Internet Protocol (IP) addresses from members and Visitors for security, monitoring, and maintenance purposes. When you request a page from the Website, our servers automatically identify your computer by its IP address and log this information.

Emails you receive from us

Curioseety sends newsletters about new features of interest to members. We also sends various alerts and instant messages to members. You may also receive email notifications when you have new mail in your Curioseety inbox system. We do not directly make your email address available to anyone on any screen of the Curioseety website.

Credit Card information

There has been a lot of publicity about Credit Card security on the Internet so we work with the leading Merchant Providers in the industry “Paypal” who specialize in Fraud and Data Verification.

Disclosure for legal reasons

We reserve the right to communicate such of a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.

Contacting Viator Private Tour Guides

If you have any questions about this privacy statement, the practices of this site, or your dealings with Viator Private Tour Guides, you can contact Viator Private Tour Guides here.

Changes to this Privacy Policy

If we decide to change our Privacy Policy or email practices, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


Terms of service